8 Best Shopify Survey Apps (2026)
The best Shopify survey apps in 2026 tell you what your analytics cannot: how customers actually found you, and why they bought. They cover a few jobs: marketing attribution surveys, all-round surveys and polls, and post-purchase feedback. Fairing is the attribution specialist, Zigpoll the most-reviewed all-rounder, and Grapevine and KNO round out post-purchase. We do not make a survey app, so this is a neutral roundup ranked on merit.
Key takeaways
- The number one survey use is attribution: a how-did-you-hear-about-us question on the thank-you page. Privacy changes broke ad-platform tracking, and post-purchase surveys recover that signal directly from customers.
- Fairing is the attribution leader, Zigpoll is the most-reviewed and most flexible, and Grapevine and KNO are strong post-purchase tools. Most have free plans.
- Keep it short. One or two questions on the thank-you page get high response rates; long surveys get abandoned. Ask the single thing you most need to know.
- Surveys give the qualitative why, that analytics miss, real customer language for your marketing, the objections that block sales, and the channels that actually drive orders. Ratings and pricing are from the live App Store as of August 2026.
On this page
What a survey app does
A survey app asks your customers questions and turns the answers into insight you can act on. The best placements and uses fall into a few types.
Attribution surveys ask how the customer heard about you, usually on the post-purchase thank-you page, and tie the answer to the order, so you learn which channels really drive sales.
On-site polls and surveys gather feedback while people browse or in the cart, uncovering objections, price sensitivity and what shoppers are looking for.
Post-purchase feedback captures satisfaction, product feedback and why they bought, at the moment attention and goodwill are highest.
Analysis and segmentation break responses down by product, channel or customer type, so the raw answers become decisions about marketing and product.
Which survey job is yours
Name your goal and match it to a row.
| Your goal | Best pick | Why |
|---|---|---|
| Find which channels drive sales | Fairing | The attribution specialist, tied to orders. |
| Surveys and polls in one tool | Zigpoll | The most-reviewed, most flexible app. |
| Simple post-purchase feedback | Grapevine | A focused, 5.0-rated thank-you-page survey. |
| Deep attribution analytics | KNO | Strong analysis and segmentation. |
| Quiz-style surveys | SEA Survey Quiz | Interactive quiz plus survey, free. |
How we ranked these
We do not make a survey app, so nothing on this list is ours and there is no bias to disclose. We ranked on placement and question flexibility, attribution accuracy, analysis and segmentation, response rates, rating and review depth, and price. We weight attribution and post-purchase placement because that is where surveys deliver the most value. Ratings and pricing are from the live Shopify App Store as of August 2026.
The 8 best survey apps compared
| App | Rating | Reviews | Price | Best for |
|---|---|---|---|---|
| Zigpoll Customer Surveys | 5.0 | 505 | Free plan available | Surveys and polls in one tool |
| Grapevine Post Purchase Survey | 5.0 | 183 | From $25/mo | Simple post-purchase feedback |
| Fairing Post Purchase Surveys | 5.0 | 180 | Free plan available | Marketing attribution |
| SEA Post Purchase Survey Quiz | 4.9 | 173 | Free plan available | Quiz-style surveys |
| KNO Post Purchase Surveys | 4.9 | 109 | From $19/mo | Deep attribution analytics |
| Gojiberry Survey & Feedback | 5.0 | 30 | Free plan available | A simple, free survey tool |
| Pathlight Post Purchase Survey | 4.6 | 17 | Free plan available | A budget post-purchase survey |
| Ego Post Purchase Surveys | 5.0 | 7 | Free plan available | A newer, well-rated option |
Ratings and pricing verified from live listings, August 2026. Several strong survey apps have smaller review bases; we show the real counts.
The apps, ranked
1. Zigpoll Customer Surveys
Zigpoll (5.0 across more than 500 reviews) is the most-reviewed and most flexible survey app. It runs post-purchase surveys, on-site polls and attribution questions from one tool, with strong analytics and a free plan, which makes it a great all-round default.
Strengths: the deepest review base at a 5.0, multiple survey types in one app, good analytics, and a free tier.
Watch-outs: the breadth means more options to configure than a single-purpose tool.
Best for: most stores wanting surveys and polls in one app. Free plan available.
2. Grapevine Post Purchase Survey
Grapevine (5.0 across roughly 180 reviews) is a focused, highly rated post-purchase survey tool. It gathers feedback and attribution on the thank-you page, where response rates are highest, with clean reporting and reliable delivery.
Strengths: a 5.0 rating, a clean post-purchase experience, and dependable attribution and feedback.
Watch-outs: it is post-purchase focused and starts at a monthly fee, so it suits stores committed to surveying.
Best for: stores wanting reliable post-purchase surveys. From $25/mo.
3. Fairing Post Purchase Surveys
Fairing (5.0 across roughly 180 reviews), formerly Enquire, is the attribution specialist. Its how-did-you-hear-about-us survey ties answers to orders and revenue, recovering the marketing attribution that privacy changes took away from ad platforms, and it is trusted by data-driven brands.
Strengths: the strongest attribution focus, answers tied to orders and revenue, and a 5.0 rating.
Watch-outs: its sweet spot is attribution, so for broad on-site polling Zigpoll is more general.
Best for: brands that need real marketing attribution. Free plan available.
4. SEA Post Purchase Survey Quiz
SEA Post Purchase Survey Quiz (4.9 across roughly 170 reviews) combines surveys with interactive quiz-style questions, on a free plan, for stores that want more engaging feedback than a single question.
Strengths: interactive quiz and survey formats, a high rating, and a free tier.
Watch-outs: the extra formats add setup, so keep questions short to protect response rates.
Best for: stores wanting interactive quiz surveys. Free plan available.
5. KNO Post Purchase Surveys
KNO (4.9 across roughly 110 reviews) is post-purchase surveys with strong analytics: rich attribution reporting, segmentation and multi-question flows, aimed at brands that want to analyze customer insights in depth.
Strengths: deep analytics and segmentation, multi-question logic, and a high rating.
Watch-outs: it is analytics-heavy and starts at a monthly fee, so it fits data-focused teams.
Best for: brands wanting deep attribution analysis. From $19/mo.
6. Gojiberry Survey & Feedback
Gojiberry Survey & Feedback (5.0 across roughly 30 reviews) is a simple, well-rated survey and feedback tool with a free plan, for stores that want quick surveys without a heavy platform.
Strengths: a 5.0 rating, simple setup, and a free tier.
Watch-outs: a smaller review base, so pilot it against your goals.
Best for: stores wanting a simple, free survey tool. Free plan available.
7. Pathlight Post Purchase Survey
Pathlight (4.6 across roughly 17 reviews) is a budget-friendly post-purchase survey app with a free plan, covering the core attribution and feedback job for cost-conscious stores.
Strengths: a free plan and the essential post-purchase survey job done simply.
Watch-outs: a small review base and lighter features than the leaders.
Best for: stores wanting a free, basic post-purchase survey. Free plan available.
8. Ego Post Purchase Surveys
Ego Post Purchase Surveys (5.0 across a small base of 7 reviews) is a newer, well-rated post-purchase survey app with a free plan, a fresh option for stores starting with attribution and feedback.
Strengths: a 5.0 rating so far, a clean post-purchase survey, and a free tier.
Watch-outs: a very small review base, so treat it as newer and test first.
Best for: stores wanting to try a newer survey app. Free plan available.
Which survey app to choose
Best all-rounder: Zigpoll.
Best for attribution: Fairing.
Best simple post-purchase: Grapevine.
Best for deep analytics: KNO.
Best free option: Gojiberry or Pathlight.
Which survey app fits your store?
Pick what you need most and we will point you to the best fit. We do not make a survey app, so every pick here is chosen on merit.
Common survey mistakes
Asking too many questions. Long surveys get abandoned. One or two questions on the thank-you page get far higher response rates than a multi-page form. Ask the single thing you most need to know.
Surveying at the wrong moment. The thank-you page, right after purchase, is where attention and goodwill are highest. Do not bury a survey in an email days later and expect the same response.
Collecting data you never use. A survey is only worth running if you act on it. Decide the decision each question informs, then actually change marketing or product based on the answers.
Leading or vague questions. Biased or unclear questions produce useless data. Use neutral wording and specific options, like named channels, so answers are clean and actionable.
Ignoring attribution. The single most valuable survey question for most stores is how they heard about you, because it reveals which channels drive real sales after privacy changes broke ad tracking. If you run one survey, run that.
Think your app belongs on this list?
We review submissions against the same criteria we rank on and add the ones that qualify. If you build a Shopify app in this category, send it in.